Yes. After completing your order a confirmation email is sent directly to the email address you provided during checkout. Within that confirmation email your order tracking number is also sent. Please remember to put the correct email address during checkout. If for any reason you did not receive your tracking and confirmation email, check your spam box first then if you still don't see it please email us at contact@waxbyanesty.com (mailto:contact@waxbyanesty.com)and well be happy to provide it to you.

To adjust an order we ask that you contact us immediately after discovering you need an adjustment. We frequently check all emails at the start of business and throughout the day. Email us at contact@waxbyanesty.com (mailto:contacy@waxbyanesty.com)and we will make the required adjustments as needed.

Lets get this solved for you! We hate to hear that your items were delivered damaged. We strive to package all orders large or small thoroughly to detour any products from damage. However, every hand that touches our packages after shipping aren't as considerate so we understand that damages can happen in transit. Contact us, contact@waxbyanesty.com (mailto:contact@waxbyanesty.com)send images of the damage, along with your order number, and name and we will begin the assessment process, in coordination with your correspondence.

All orders at are final. We do not accept returns or exchanges. We ask that you utilize the "FreeShip" coupon code to purchase our Hard Wax Sample Kit that provides 6 half pound hard wax samples with accessories. This is a small investment with a huge impact. you will get to confidently use and evaluate our Hard wax selections before making a large investment. if you have questions or concerns regarding your purchase please contact us at contact@waxbyanesty.com (mailto:contact@waxbyanesty.com)